Data Recovery Services, Pittsburgh PA

Data Recovery and Forensic Services

PC Doctor has a very high success rate with Data-Recovery. Our in-house technicians can recover data from a variety of hard drive crashes, viruses or logic-bomb attacks. Most recovery issues are solved without a clean room and at a rate that won't break your budget. Average billing time for data-recovery is 2-4 hours.Our technicians will keep you posted on developments with the data-recovery process as they occur. Further billable work will be done only after it is discussed with you.

What To Do When Disaster Happens?

When you experience a data loss situation it is extremely important that you not act hastily to try to resolve the problem. Doing so can make matters worse and could result in the complete and permanent loss of your data. If you don't understand what is happening with your system, don't do anything but seek the advice of a data recovery professional.

If your drive is making any unusual noises such as clicking, grinding or metal scraping, turn it off immediately! This condition typically indicates a head crash and major media damage. Hard disks spin at a high rate of speed, anywhere from 3200 to 10,000 revolutions per minute. Extensive damage can occur in a short period of time if a drive is left running, making the data irretrievable. In this situation it is best to turn off the system, remove the drive and bring it to our facility.

If you've accidentally deleted files, emptied the Recycle Bin or Trash Can, don't install any software or save additional files to your drive. Doing so may permanently overwrite the deleted items. If you are in the middle of a project when you discover files are missing, or you believe they have been deleted, save the current project to a floppy disk, or another storage device. Don't write, install software or save anything to the drive where the missing files were located.

Getting Started With Data Recovery

Call us for a no obligation price quote, turn around time and success estimate.
Inform us about the following:

1) What operating system you are running: Windows, DOS, Mac OS, Novell NetWare, or UNIX. If you are not sure, just tell us the model and make of your computer.

2) The physical capacity of your drive or other storage media that has failed. If you don't know we'll try to help you find out. The model number of the drive is also useful but not required.

3) If the drive is using compression such as DriveSpace, DoubleSpace, Stacker or Times Two. These programs compress the directory and work differently than file level compression like Zip, DiskDoubler or StuffIt archives.

4) If you are using any password protection or encryption software. We will need to know what program you are using, the version and the password.

5) About the current problem, any particular symptoms or steps that led to the situation.

Recovery Completion Process

When PC Doctor has completed recovering your files, we offer several means of returning them to you. Depending on the size and amount of recovered files, they may be placed on a CD, DVD, Flash drive, or external hard drive.

*Remember to BACK-UP often. Don't take chances with important data!