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Call us for
a no obligation price quote, turn around time and success
estimate.
Inform us
about the following:
1) What
operating system you are running: Windows, DOS, Mac OS, Novell
NetWare, or UNIX. If you are not sure, just tell us the model and
make of your computer.
2) The
physical capacity of your drive or other storage media that has
failed. If you don't know we'll try to help you find out. The model
number of the drive is also useful but not required.
3) If the
drive is using compression such as DriveSpace, DoubleSpace, Stacker
or Times Two. These programs compress the directory and work
differently than file level compression like Zip, DiskDoubler or
StuffIt archives.
4) If you
are using any password protection or encryption software. We will
need to know what program you are using, the version and the
password.
5) About
the current problem, any particular symptoms or steps that led to
the situation. |