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When you
experience a data loss situation it is extremely important that you
not act hastily to try to resolve the problem. Doing so can make
matters worse and could result in the complete and permanent loss of
your data. If you don't understand what is happening with your
system, don't do anything but seek the advice of a data recovery
professional.
If your
drive is making any unusual noises such as clicking, grinding or
metal scraping, turn it off immediately! This condition typically
indicates a head crash and major media damage. Hard disks spin at a
high rate of speed, anywhere from 3200 to 10,000 revolutions per
minute. Extensive damage can occur in a short period of time if a
drive is left running, making the data irretrievable. In this
situation it is best to turn off the system, remove the drive and
bring it to our facility.
If you've
accidentally deleted files, emptied the Recycle Bin or Trash Can,
don't install any software or save additional files to your drive.
Doing so may permanently overwrite the deleted items. If you are in
the middle of a project when you discover files are missing, or you
believe they have been deleted, save the current project to a floppy
disk, or another storage device. Don't write, install software or
save anything to the drive where the missing files were located. |
